Answer “It would probably be easier if I called back. When would you suggest a better time for me to call him/her? Is it possible to reach him/her by cell?” “By the way, what is your name? Thanks _____, I appreciate your help!” Advance “When would you suggest is a better time to call back?”
Answer “Yes. I wanted to speak directly with _____. When would you suggest a better time for me to call him/her?“ “Is it possible to reach him/her by cell?“ “By the way, what is your name? Thanks _____, I appreciate your help!“ Advance When is a better time to call back?
Answer “I’m his/her Relationship Manager and I am working on some of his/her financial matters. I just have a quick question regarding his/her account, and I was hoping to speak with him/her directly for clarity.” Advance “May I speak with him/her?”
Answer “I don’t believe so, but I am his/her Relationship Manager.” Advance “May I speak with him/her?”
Answer “KeyBank” Advance “May I speak with him/her?”