DECISION MAKER CALL OPENING
1. OPENING OF THE CALL “Mr./Ms. ________?”(Wait for confirmation.) “Hi ________, this is ______with KeyBank here in ________.” “Did I catch you with a quick minute?”(Wait for response) 2. THE VALUE STATEMENT “We work with businesses and professionals throughout the area, helping them manage cash flow, access financing and make their day-to-day banking easier. The…